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Original topic:

A05s mobile Does not wake the lock screan

(Topic created: 12-28-2023 06:52 AM)
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Kaz99
Astronaut
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A Series & Other Mobile

 

Hi . I brought samsung galaxy A05s mobile . In notification , Why does my Samsung mobile phone  screen not light up when I get a notification? (Wake lock screen ) when the lock screen is off i hear the notification sound but never wake the lock screen . Any solution please ?

receiving notifications would wake the display In generally . But not in this phone . Any future update ?

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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