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Original topic:

A10E can't hear other person when calling or receiving call

(Topic created: 11-24-2022 07:45 AM)
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Savage311
Constellation
Options
A Series & Other Mobile

I have a Samsung A10E
My problem  started yesterday, I can't hear the other person when I phone them or when they phone me, but they can hear me
I can only hear them if I use the cell speakerphone or if I connect it to the earphones.

I have restarted the cell and try everything on youtube but nothing works.
The soung is working good if I watch video or listen to music

Also , I did the diagnostic test in the Samsung members app and it said 

in-call speaker:   action required

How do I fix this

Thanks

 

 
 
 
 
 
 

1 Solution


Accepted Solutions
Solution
KennewickMan
Black Hole
Options
A Series & Other Mobile
You'll need to send/ take it in for service. Sounds like your receiver speaker is shot. Pun intended. GL!

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2 Replies
Solution
KennewickMan
Black Hole
Options
A Series & Other Mobile
You'll need to send/ take it in for service. Sounds like your receiver speaker is shot. Pun intended. GL!
Street_Geek
Cosmic Ray
Options
A Series & Other Mobile
I heard the S23 was going to be cheaper than the S22 was upon release