- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago (Last edited 4 weeks ago by SamsungJoJo ) in
A Series & Other MobileHello.
I just got a new samsung A25 and I have an issue.
Some of my applications require biometric verification via the phone camera. It was quite a straight forward procedure with my previous phone (a non samsung device) but surprisingly the A25 is not registering the biometrics with the apps. I have tried the following
1. Using a white background to capture fingerprints - no joy.
2. Clearing the cache - no joy.
3. Reinstalling the apps and retrying capturing the biometrics - no joy.
4. Contacting the relevant app developers and following their instructions - no joy.
Any new apps that require biometric verification via the samsung camera are also not registering my biometrics. So I feel this is a device issue.
A swift resolution is requested.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
A Series & Other Mobile- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
A Series & Other Mobile