Original topic:

Forgot pattern but I have fingerprint

(Topic created: 04-24-2024 10:33 PM)
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Wryly
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Hi. Can you help me unlock my phone? I have a j7 pro. Old phone and i forgot my pattern lock. I have important data to look into. I have my fingerprint but it wont open unless i put my pattern. Why would you enable unlock using fingerprint if i cant use it untill i put my pattern? 

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PhoenixFate
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Good idea
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Dudeinahoodie8113
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You have a few options. First I would try samsung find my device. Go to unlock and it'll give a temp password. If this doesn't work you may have to run factory reset which will wipe your data. So if possible I would transfer data beforehand
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