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Original topic:

Galaxy A14 5g flashlight when ringing

(Topic created: 05-20-2023 07:54 AM)
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Bjj9999
Astronaut
Options
A Series & Other Mobile
Unable to turn off the flashing light when the phone rings. It is turned off in accessibility. Please help

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello Bjj9999, welcome to the Samsung Community and thank you for posting. I understand you are unable to turn off the flashing light when the phone rings. Please, try the following steps: 
1. Go to settings 
2. Click on General Management 
3. Click Reset
4. Reset all settings

If this doesnt work, please attempt to Factory Data reset your unit. 
1. Go to settings 
2. Click on General Management 
3. Click Reset
4. Factory data reset 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.  
 
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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello Bjj9999, welcome to the Samsung Community and thank you for posting. I understand you are unable to turn off the flashing light when the phone rings. Please, try the following steps: 
1. Go to settings 
2. Click on General Management 
3. Click Reset
4. Reset all settings

If this doesnt work, please attempt to Factory Data reset your unit. 
1. Go to settings 
2. Click on General Management 
3. Click Reset
4. Factory data reset 

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and IMEI number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 

Send Message on Twitter 

Send Message to Moderator