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Original topic:

Galaxy A73 5G from other country.

(Topic created: 03-09-2023 09:59 AM)
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thet_sin
Astronaut
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A Series & Other Mobile
I bought my phone from Burma. It's Galaxy A73 5G. But my phone can't connect to 5G and always show 4G. I put UltraMobile 5G SIM Card. Could someone explain me? Why my phone can't be connected to the 5G network?

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, Welcome to the Community. I apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.

We also recommend reaching out to your service provider, as they are responsible for connecting you with the network.

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, Welcome to the Community. I apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.

We also recommend reaching out to your service provider, as they are responsible for connecting you with the network.