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Original topic:

My files app not being able to open after recent phone update

(Topic created: 11-04-2022 05:20 AM)
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ErikGC
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So the title basically explains it. I got the newest update for my phone just yesterday. And the app keeps crashing even if I'm not using it. Is this happening to anyone else?

 My phone is a Samsung Galaxy A11 don't know if that might help.

1 Solution


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Solution
NoctisCaelum
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Try to press and hold the My Files then select the circle with letter i then go to Storage and clear data. Hope it works for you 🙂

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3 Replies
Solution
NoctisCaelum
Comet
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A Series & Other Mobile

Try to press and hold the My Files then select the circle with letter i then go to Storage and clear data. Hope it works for you 🙂

ErikGC
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A Series & Other Mobile
Oh it actually ended up working
NoctisCaelum
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A Series & Other Mobile

Please do mark it as a solution so that it'll help the others thank you!