Original topic:

My screen won't turn on/off using the power button. How do I fix this?

(Topic created: 04-13-2024 04:19 PM)
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JC85
Astronaut
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A Series & Other Mobile

My screen won't turn on/off using the power button. How do I fix this?

 

A13 is the phone

2 Replies
Charkatak
Honored Contributor
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A Series & Other Mobile
Was your phone turning screen on/off with power button before? You have to find out if your phone has a warranty. If it does, contact Samsung support.

RyanSr
Comet
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A Series & Other Mobile
It should respond when you double tap on the screen. You can also hold the power button down for 10-15 seconds or so which should force reboot the phone