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New phone that doesn't seem new...

(Topic created: 03-08-2024 10:32 AM)
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Mandypops
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I just bought a Samsung galaxy a42 5g from Amazon, supposedly new - it came with new box, seals etc...but when I turned it on it came up with some message about apps that hadn't been used in 3 months which I thought was a bit strange as surely no apps would have been used if it was new?! 

So I looked around a bit more and found a video in the trash - some selfie video of a bloke...

This phone can't be new with a video on it can it?! Got to be dodgy...

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Tidbitty
Supernova
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Return it to Amazon.

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Tidbitty
Supernova
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Return it to Amazon.
Ric221
Comet
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If it has a video in the trash it is very likely not going to be NEW. As stated by Tidbitty return this device.

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Alittlebitsweet
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I would too...
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realaud
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Looks like you got a pre-owned that wasnt properly factory reset. Might have been a return after purchase, but still, Amazon should have labeled it pre-owned. Are you sure you read the description completely? Amazon is usually good about properly categorizing. The packaging eould have bern new snd sealed, because even on a return, they would have to repackage it. FYI, it is illegal to sell something preowned without labeling it as such or as refurbished.
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