Original topic:

Picture format not supported after updates this week

(Topic created: 04-10-2024 08:04 AM)
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chefjoe472
Astronaut
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A Series & Other Mobile

After updating my Samsung a14 - pictures become unusable and corrupted. File shows as jpeg, but cannot view them
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JacePoe8299
Astronaut
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A Series & Other Mobile
I have the s22 ultra and the a14 5G. If possible if you have a laptop available, plug your phone into it and SYNC your gallery. As the files pop up on your computer instead of leaving them as JPEG, manually edit and replace it with PNG instead. See if that fixes your issue.
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chefjoe472
Astronaut
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A Series & Other Mobile
Thank you. Unfortunately, note pc available
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rvcjew
Astronaut
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A Series & Other Mobile
Do you mean you went from say one ui 5.1 to 6.0? Is it only new photos taken you can't view or old ones to and do you mean can't view on the phone or on a pc?
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Members_KI6z4nI
Constellation
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A Series & Other Mobile

Pics aren't uploading after updating s22 yesterday 

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