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Original topic:

Samsung Email app ver 6.1.91.13 not showing menu for different email accounts

(Topic created: 06-13-2024 06:41 PM)
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bb2020
Cosmic Ray
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A Series & Other Mobile

Email settings / Notifications / it says "manage notification settings for VIPs and EACH of your email accounts" the app ought to be bringing up a menu to select EACH email account to manage. It does not. Any wizards out there? Already checked on another Samsung device running the same version with more than one email account, so factory resets and yada yada is not the answer. Thanks.

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realaud
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Do you have manage notification categories turned on? The update turned them off. Settings/notifications/advanced features/manage notification categories - slide it on, then when you go back to the app settings you should see the notification categories and you should see the options for each account.

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Solution
realaud
Honored Contributor
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A Series & Other Mobile
Do you have manage notification categories turned on? The update turned them off. Settings/notifications/advanced features/manage notification categories - slide it on, then when you go back to the app settings you should see the notification categories and you should see the options for each account.
bb2020
Cosmic Ray
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A Series & Other Mobile
You did good. Thanks much for helping me out!
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realaud
Honored Contributor
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Please mark the response as you solution.
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bb2020
Cosmic Ray
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