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Original topic:

Samsung Galaxy A22 wont add work Profile [Intune Enrollment]

(Topic created: 04-17-2023 01:49 AM)
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JiteshKumar
Constellation
Options
A Series & Other Mobile

Hi All,

We are experiencing an issue with mobile device enrollment to Intune, Users receive a message "Can't add work profile" as soon as clicking on Begin, continue to create work profile.

Currently getting the same issue in 3-4 same models, patched with March or the latest updates.

Steps Performed, Removed all google associated accounts from Devices. Uninstalled, Reinstalled Company Portal. Verified Existing work profile, No profile found.

Validated, Free Storage (Phone Memory) : Found Sufficient.

Please help to review, and advise the steps or any issue which is known.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hi JiteshKumar, welcome to the Community, and thank you for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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2 Replies
Ank007
Astronaut
Options
A Series & Other Mobile
Did you ever resolve this??
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hi JiteshKumar, welcome to the Community, and thank you for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html