Solved: Shop Samsung App crashing - Samsung Community

Anonymous · ‎04-09-2024

I'm not able to log into my Samsung account on the Shop Samsung App on my Samsung A15 5g

Is anyone else having trouble with the Shop Samsung App

Rydah · ‎04-09-2024

Hey there, @Anonymous.

Have you checked if there are any updates for the app? Another thing you can try is either uninstalling and reinstalling the app or clearing the apps data. To the clear the apps data, go to: Settings>Apps>Shop Samsung>Storage>Clear data.

Hope that helps!

Best regards,
Rydah

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View solution in context

Rydah · ‎04-09-2024

Hey there, @Anonymous.

Have you checked if there are any updates for the app? Another thing you can try is either uninstalling and reinstalling the app or clearing the apps data. To the clear the apps data, go to: Settings>Apps>Shop Samsung>Storage>Clear data.

Hope that helps!

Best regards,
Rydah

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Anonymous · ‎04-09-2024

Thanks 😊

Rydah · ‎04-09-2024

No problem. Did that help in any way?

Best regards,
Rydah

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Original topic:

Shop Samsung App crashing

1 Solution