Original topic:

Why is it saying I need a new APP TO USE MY BLUETOOTH

(Topic created: 04-03-2024 01:48 PM)
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Anonymous
Not applicable
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A Series & Other Mobile
I have a galaxy trying to use airpods when I click pair it says 'you need an app for that' without telling me what app to use or install? Guy in store said pairing is easy and no problem, **bleep** app do I need since the phone & store saidotpaorsno problem?
2 Replies
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hi BrotherJ123, Welcome to the Community.

We found this link from Apple with steps to connect the airpods to non-Apple devices: https://support.apple.com/en-sg/guide/airpods/dev499c9718b/web

If the link doesn't help, you would need to contact Apple for assistance.

realaud
Supernova
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A Series & Other Mobile
The guy in the store was trying to sell you a pair of air pods, dude, instead of Galaxy buds. Air pods are made for Apple and, because of the proprietary nature of the tech, you need something to bridge the communication divide.