A Series & Other Mobile

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Samsung A14 5G Canada Samsung Pay not supported?

Posted by 01-31-2023 06:20 PM in A Series & Other Mobile

Hello all, Do you know why Samsung Pay is not working for the new A14 5G? The App says it is not supported, will there be an update to allow it... View Post

02-01-2023 01:07 PM

We apologize, but you have reached technical support for products manufactured for usage in the Unit... View Post

Phone not updating, not recieving messages

Posted by 01-31-2023 02:28 AM in A Series & Other Mobile

Anyone having issues with their phone cause I can't get any updates on phone and I can't receive my messages can you please help me with... View Post

01-31-2023 04:10 PM

Hello Theas, and welcome to the Community! What errors, if any, are you getting when you attempt to ... View Post

Vm messages deleted after a period of time?

Posted by 01-29-2023 10:42 PM in A Series & Other Mobile

Why does my vm messages get deleted after so long? They shouldn't be deleted unless I delet them. There should be a setting for that.. View Post

01-30-2023 01:30 PM

Hello my fellow galaxy friend you have to go into the voice mail every 29 days before it gets delete... View Post

Venmo voicemail keeps talking, can't get 4 digit code

Posted by 01-28-2023 04:55 PM in A Series & Other Mobile

I can't seem to get the Venmo voicemail to stop talking so I can dial out or text the help.venmo.com to get my 4 digit code. Can anybody help... View Post

01-30-2023 11:13 AM

Hello @babee and welcome to the Community! I am sorry to hear you are having difficulties with your ... View Post

How do I get a hyperlapse? I have an android A13. It won't come up anywhere.

Posted by 01-26-2023 07:52 PM in A Series & Other Mobile

How do I get a hyperlapse? I have an android A13. It won't come up anywhere. ... View Post

01-29-2023 06:55 PM

@jaxmix Open your camera, and at the bottom, where you select modes (or on the right if you're in th... View Post

Phone contacts only showing numbers in recent call list on A53?

Posted by 01-28-2023 08:52 PM in A Series & Other Mobile

Does anyone know why my phone contacts are only showing numbers on my recent call list. It would help if their profile pic show there too. I have... View Post

01-29-2023 07:28 AM

@Trenchh This is normal. The Recents list only shows the numbers, not the contacts picture. View Post

A03s slow and has low storage?

Posted by 01-27-2023 06:24 PM in A Series & Other Mobile

Why is my a03s so slow and why does it have some low storage ?? Opens in new window ... View Post

01-28-2023 08:28 AM

Thank you for the info View Post

Galaxy A53 why is Samsung ignoring fixing the software

Posted by 01-15-2023 10:11 AM in A Series & Other Mobile

I read other customers' complaints and there's a common thread: Samsung made bad software for their A53, and Samsung doesn't seem to... View Post

01-27-2023 03:39 PM

Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post

Galaxy J7 Crown stopped accepting calls and messages

Posted by 01-26-2023 07:54 PM in A Series & Other Mobile

I have begun having a problem with my Samsung Galaxy J7 Crown. For some reason it has quit accepting calls and messages like it has been turned off... View Post

01-27-2023 08:26 AM

@Okiebb1953 I would suspect that your carrier has turned off their 3G service and have not configure... View Post

Reset country in the ID information on Google account

Posted by 01-25-2023 03:51 AM in A Series & Other Mobile

Hi I have a a Galaxy AS PHONE, HOW DO I RESET THE COUNTRY IN THE ID INFORMATION OF MY GOOGLE ACCOUNT IN THE INITIAL SET UP. THE COUNTRY IS... View Post

01-27-2023 07:20 AM

Welcome to the community, we are happy to have you here. I can certainly understand your frustration... View Post

How to sent contact profile pictures on A13?

Posted by 01-26-2023 09:07 PM in A Series & Other Mobile

For some reason I can't change the profile pictures for my contacts on my A13, but I can on my sister's and we have the same phone. I... View Post

01-26-2023 10:24 PM

You as well, have a great evening View Post

How to turn chat features off?

Posted by 01-23-2023 04:47 PM in A Series & Other Mobile

I cant turn the stupid chat feature off. I didnt even turn it on! Ill turn it off on the person ìm texting and ill turn it off at the 3 bubbles.... View Post

01-26-2023 11:01 AM

Thank you for reaching out. I can certainly understand your frustration with not being able to turn ... View Post

Anybody know how to call WHATSAPP? Is there anyway to call these people on phone

Posted by 01-25-2023 03:43 AM in A Series & Other Mobile

I have major issues and I can't call whatsapp. Does anyone know if they have a phone number? View Post

01-26-2023 09:41 AM

In WhatsApp, under "Settings", "Help", there is a "contact us" option. View Post

Alternative to Samsung Gallery on A53

Posted by 01-25-2023 02:55 PM in A Series & Other Mobile

Is there a way to use a 3rd party app for photos on a Samsung A53 5g phone? I don't want to use the Gallery that comes preloaded on my phone. I... View Post

01-25-2023 07:42 PM

@LongHiker Thanks for your help. Was able to go into apps>special access>manage settings and turn on... View Post

Bluetooth Microphones Not Working on A02s

Posted by 01-22-2023 11:37 AM in A Series & Other Mobile

So, i have noticed over the past year that any Bluetooth device I have paired to my phone that has a microphone does not seem to work properly.... View Post

01-25-2023 03:01 PM

Thank you for reaching out and welcome to the community. As you have tried all the recommended troub... View Post

I need help with whatsapp. Can't register my phone. Lost old number

Posted by 01-25-2023 03:40 AM in A Series & Other Mobile

Can't register my phone on whatsapp. Error message says whatsapp is not available. I tried everything I could. View Post

01-25-2023 10:50 AM

Hello! I can certainly understand your concern on your WhatsApp not registering with your phone numb... View Post

Hotspot on 5ghz band not working - Samsung A22 4G

Posted by 01-20-2023 12:07 PM in A Series & Other Mobile

Hello, I am using a Samsung A22 4G and I have always had my hotspot on it working fine whether I am using 2.4ghz or 5ghz. But after the OneUI 5... View Post

01-24-2023 05:50 PM

Hello, @Dan_B, and welcome to the Community! I am sorry to hear your hotspot is not working with the... View Post

How can I use my mobile hotspot?

Posted by 01-19-2023 06:16 AM in A Series & Other Mobile

Hi, how I can use a mobile Hotspot Opens in new window PDF Download ... View Post

01-23-2023 08:21 AM

Hi, Allora, and welcome to the Community! To access mobile hotspot, you need to first make sure you ... View Post

Purchased coins while playing GoldDigger FVRV on Samsung Free

Posted by 01-22-2023 07:44 PM in A Series & Other Mobile

I have the Galaxy A13 5G & looking for help. I made a purchase of more coins while playing the GoldDigger FVRV game thru the Samsung Free app... View Post

01-23-2023 06:50 AM

@NiborRaliz Find the game in the Galaxy Store. Click on the Overview section and it provides the sel... View Post

Charging pop up and sound when not plugged in, picking up the phone in the morning after waking up

Posted by 01-14-2023 08:19 AM in A Series & Other Mobile

For the past few days, first thing in the morning after waking up, when I pick up my Samsung A53, the charging animation pops up for a few... View Post

01-18-2023 11:44 AM

That is indeed very odd behavior, and I can certainly understand your confusion regarding it. If you... View Post

Burst photos with timer simultaneously in A22 5G cell phone

Posted by 01-15-2023 12:31 PM in A Series & Other Mobile

Hello all. Can you please tell me how can I burst photos using timer in A22 5G cell phone? I know how to set the timer, also, know how to burst... View Post

01-18-2023 10:18 AM

Hello mauriciodeandraderam, and welcome to the Community. Unfortunately, those two features cannot b... View Post

Voicemail pin reset?

Posted by Anonymous 01-17-2023 03:18 PM in A Series & Other Mobile

Hi, need help with my pin to my voicemail or changing it View Post

01-17-2023 03:59 PM

Yes your carrier will be able to help you View Post

System is taking up 51 gigs of storage

Posted by 01-15-2023 08:44 PM in A Series & Other Mobile

I have a very serious issue that is very concerning, I don't know why, but system is taking up 51 gigabytes of storage, and I am PRETTY SURE it... View Post

01-17-2023 02:30 PM

It asks me to allow files to do a thing it doesn't have permissions to since this is a new phone. I ... View Post

Getting rid of a contact?

Posted by 01-17-2023 02:04 PM in A Series & Other Mobile

Need to get rid of a number because it was changed Opens in new window PDF... View Post

01-17-2023 02:10 PM

@Sheryl1 If you need to delete a contact, Open the Contact app Open the contact that you want to del... View Post

Bluetooth connection issues

Posted by 01-17-2023 03:57 AM in A Series & Other Mobile

Looks like my Bluetooth decided it is a grown up and decides when to and to not work. In my 35 minute drive my bluetooth has disconnected and... View Post

01-17-2023 06:09 AM

Hello, We understand how frustrating it is for the Bluetooth to continuously connect and disconnect.... View Post

Blocked from installing iHeart Radio?

Posted by 01-16-2023 11:50 AM in A Series & Other Mobile

Cover image Samsung has the best phones... to bad I can't use iheart radio anymore... ... View Post

01-16-2023 02:20 PM

Hopefully it helps. View Post

NFC solutions

Posted by 01-12-2023 11:13 AM in A Series & Other Mobile

Can you get NFC on a phone that doesn't have it already or is there a loop hole out there so can use tap to pay View Post

01-14-2023 08:31 PM

Where is the nfc on a SAMSUNG A03 View Post

My A53 5g won't recognize my face or add fingerprint

Posted by 01-09-2023 02:16 PM in A Series & Other Mobile

I have had my A 53 5g phone for about a month and I absolutely can't get it to work on biometrics. It doesn't recognize my face and it will... View Post