Phone: Galaxy Z fold 5 Unlocked verison bought in USA. Carrier: Airtel - India Sim slots tested: Physical sim and eSim Affects: Calls, messages and mobile data is unusable. Issue: After System Update the phone is showing emergency calls only or No service. Tested scenarios: 1. Changed physical sim 2. Converted to eSim. 3. Did factory reset device 4. wipe cache partition
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
