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How do I redeem Samsung Care+?

(Topic created: 08-28-2021 07:28 PM)
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IncredibleYT
Cosmic Ray
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I just got my fold 3 how do I redeem the Samsung care +? I got it when I pre-ordered it.

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userWArd7MKI1d
Asteroid
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This is what I got when I went on the chat with the person at SamsungScreenshot_20210827-184757_Messages.jpgScreenshot_20210827-184810_Messages.jpgScreenshot_20210827-184745_Messages.jpg
IncredibleYT
Cosmic Ray
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Interesting
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userWArd7MKI1d
Asteroid
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And I just tried and still nothing. Nothing better happen while I'm camping or else!!!!
jdlico1204
Asteroid
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Same here and also the same thing happened to me last year on the Fold 2. I actually sold it because premium care was so awful. Hopefully they don't repeat this time.
jdlico1204
Asteroid
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Update. I just spent over a half hour on the phone and eventually they told me the system isn't updating and they're hoping to have it fixed by end of today if not tomorrow. They repeated "hopefully" several times.
Anonymous
Not applicable
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Relax everyone. It's on your receipt you ordered it. If something happens it's your proof and their obligation to fix.
jdlico1204
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FYI, it just let me register
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IncredibleYT
Cosmic Ray
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Where
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Solution
jdlico1204
Asteroid
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I click on a tile on the members app and then enroll. It takes me to this site to register. It now recognizes my IMEI. It didn't before. https://rg2.samsungcareplus.com/us#!/auth?cid=samsungmembers_benefit_00000000&token=TJEboW-lts4YbnaN...Screenshot_20210828-222637_Samsung Members.jpgScreenshot_20210828-222631_Samsung Members.jpg
AG6
Galaxy
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Looks like enrollment is automatic I just got an email about my Samsung care enrollment for my fold 3. I did not do anything after purchasing.
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