Original topic:

Messages in group messaging disappear

(Topic created: 03-06-2024 12:05 AM)
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Patriot_45
Astronaut
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After a week or so my messagee within a group message start to disappear. I've looking in settings but cannot find a feature to turn this off. Help!!!!
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SergioRC20
Comet
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Does thus happen on the "Messages" app? Or a another app such as WhatsApp?
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Patriot_45
Astronaut
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Only on the "Messages" app.
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SergioRC20
Comet
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It may be that your group has so many messages it starts to automatically erase the older ones.

On the Messages app, click the 3 dots on the right top corner>Settings>More Settings > At the bottom try to unselect the "Delete old messages" button and try to see if this fixes your issue.
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Patriot_45
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It just happened in a new group chat. Not too many messages.
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SergioRC20
Comet
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Then, maybe you should try using another SMS app like Google Messages to see if it works better.

I cannot find another setting that may fix your issue.
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Patriot_45
Astronaut
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Yes, I was thinking about that.
SergioRC20
Comet
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Let me know if this solved your issue!
Patriot_45
Astronaut
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I have the "delete old messages" off. So it's gotta be something else. 😔
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neilth
Sun
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Have you taken this problem to your carrier? They are responsible for your messaging working properly.
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