Original topic:

Samsung Galaxy Buds series microphone not recognizing properly on teams and zoom

(Topic created: 12-06-2022 10:48 AM)
Krishna30
Astronaut
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Galaxy Buds

Hello, I'm using Samsung galaxy buds 2. Whenever I connect my device on windows 10 and try to use the teams or zoom calls, it's showing like the device microphone is not recognized. But I double checked that the device is selected properly. When I connect to my mobile, it's working fine. I have also tried to connect to different machines, but still faced the same problem. Any suggestions would be helpful.

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8 Replies
pixeledoff
Astronaut
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Galaxy Buds
These are the worst. Sent them back for repair and they want to charge what a new pair costs. Rip off
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gk80002spirit
Astronaut
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Galaxy Buds
I am beyond frustrated with these Galaxy Buds Live earbuds. Whenever they bluetooth connect they always connect as Music instead of Voice & Music so I have to disconnect and reconnect them everytime I use them on my laptop to get both features to work. Also they do not autoconnect as the last used device in Zoom. (I had to uninstall my other bluetooth speakers which it always defaulted to just to get them to auto connect but that does not solve the issue above.) So frustrated....
notforhire
Black Hole
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Galaxy Buds
so your connection issues are only on PC? any connection issues on your phone?
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gk80002spirit
Astronaut
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Galaxy Buds
both music and voice connect ok on android but then the phone hogs the auto connection and I can't then use them with my laptop unless I uninstall them on the phone. It makes using them with 2 devices extremely frustrating.
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Nev M
Constellation
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Galaxy Buds

I have a new set of Buds 2 Pro and they work great in music and phone calls

However when i go to MS teams they are not recognised and audio comes out of the phone

Shame as a big part of buying them was for work calls on my Samsung 21 Ultra

Tried to unpair and re pair and delete the team app cache but these have not worked

Thanks

Nev

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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Options
Galaxy Buds
I currently don't have my buds with me, nor do I use teams, but it seems to work fine in discord and other apps requiring microphone usage.

Maybe the app is incompatible, which isn't surprising because Teams isn't a very good app
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Nev M
Constellation
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Galaxy Buds

Sadly MS teams is the business tool used by 99% of companies

So if buying for a pleasure and work experience then you will be limited to pleasure only

 

 

 
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Nev M
Constellation
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Galaxy Buds

Buds and MS teams do not work just have to accept it as no answers from Samsung

yup expensive purchase that doesn't work

Ring door bell and Bluetooth connected to Watch also does not work stutters the video

No Samsung fix or reply that makes a difference

Sad but fact as is an issue for now years

 

 
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