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03-28-2024 03:05 PM (Last edited 2 weeks ago ) in
Galaxy Fold- Mark as New
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a month ago in
Galaxy FoldHello, Welcome to the Community, and thank you for reaching out. We understand how frustrating it is when your phone is not working correctly.
We do have a troubleshooting article here for concerns with the Mic: https://www.samsung.com/us/support/troubleshooting/TSG01001249/
If troubleshooting is unable to resolve the concerns you are experiencing, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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a month ago (Last edited 2 weeks ago ) in
Galaxy FoldIt is NOT a microphone problem if the microphone works for everything else except voice to text! Since my microphone works for phone calls and everything else, it is not damaged. I have tried Gboard, and voice to text does not work using that keyboard either. The separate voice recorder app also stopped working. I hate it when Samsung doesn't own up to their shortcomings. Why would I pay hundreds of dollars to have the phone "serviced" when it's obvious it's a Samsung software glitch?? I am not the only person having this problem. Smh. Please fix YOUR GLITCH.
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4 weeks ago (Last edited 2 weeks ago ) in
Galaxy Fold