Original topic:

Samsung Experience store refusing to work on my Fold phone

(Topic created: 11-20-2023 06:48 AM)
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Astronaut
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Galaxy Fold

My local Samsung Experience store is refusing to work on my Fold phone and replace my screen protector. How can I get support on this? 

4 Replies
Squatch616
Astronaut
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Galaxy Fold
Do it yourself. I changed mine myself, i just had to be extremely careful
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Astronaut
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Galaxy Fold
Yeah, if they keep refusing. It's pretty ridiculous. I wasted an hour traveling there
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Astronaut
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Galaxy Fold
Does anyone from Samsung ever respond here?
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DanG92263
Honored Contributor
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Galaxy Fold
"Does anyone from Samsung ever respond here?"

Occasionally, but this primarily a community of Samsung users attempting to assist other Samsung users with some content moderation from Samsung. It's best to contact Samsung directly for assistance, via the Support tab in this app or on their Discord channel.
https://discord.com/invite/samsung-us
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