Original topic:

My Contacts are erasing on its own on my Samsung Galaxy Note 9

(Topic created: 07-22-2021 07:58 AM)
Rosap1156
Asteroid
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Galaxy Note Phones

Hello,

 
I have a Samsung galaxy Note9 and is erasing my contacts. Does anyone have the same problem? Or does anyone know how to fix that? 
 
Thanks, 
 
Rosa
8 Replies
MuscleDroid
Explorer
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Galaxy Note Phones
It does it all by itself??
Rosap1156
Asteroid
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Galaxy Note Phones
Yes
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Rogue74
Astronaut
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Galaxy Note Phones
Do you have any known viruses? I had to clean my phone because it started lagging and giving me random notifications.
Rosap1156
Asteroid
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Galaxy Note Phones
I have an antivirus on the cel
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Rogue74
Astronaut
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Galaxy Note Phones
Oh okay that should seem to work fine but I think you should probably try to clear your cache then
Rosap1156
Asteroid
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Galaxy Note Phones
Ok, I'll clean it... thanks
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Rogue74
Astronaut
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Galaxy Note Phones
Yea np
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MuscleDroid
Explorer
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Galaxy Note Phones
Yea clear the cache. The only other thing I can think of is if you ha e a lot of unused contacts maybe that might trigger it although I don't know why.
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