Original topic:

My note 10 plus will not connect to S Pen since last update

(Topic created: 10-22-2021 09:15 AM)
userkRFVE66W7w
Constellation
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Galaxy Note Phones

My note 10 plus will not connect to S Pen since last update.

13 Replies
LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@userkRFVE66W7w Have you tried this?

  1. Insert the new stylus into the S Pen storage/connection slot.
  2. Slide down from the top of your screen to access the Quick Start menu. Then, slide down again to display more options.
  3. Locate the "S Pen air actions" icon. If it is highlighted/on, click it to turn it off.
  4. Click the "S Pen air actions" icon again to turn it on.
  5. You will get a prompt at the bottom of the screen. Select "Connect new S Pen."

Please note that removing the S Pen from the storage/connection slot will interrupt the pairing process.

Null_Detox
Asteroid
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Galaxy Note Phones
Does not work, I shared screen shot with connection prompt message
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SamsungQue
Honored Contributor
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I can see how this issue can be frustrating. I recommend that you try reset your spen. Here's a link with steps. (http://publish.samsungsimulator.com/simulator/a66fda32-0824-4b2e-b548-89bdc249f1e9/#!top5/s_pen/rese...)

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Null_Detox
Asteroid
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Galaxy Note Phones
I did reset, but this did not help. Still having issues with connecting.
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Solution
SamsungQue
Honored Contributor
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Galaxy Note Phones

Thank you for providing that information at this point you're phone needs to be looked at by a technician. If you’re in warranty please send one or our mods a PM to get service set up for you. If you're out of warranty you can visit a local ubreakifix or call 1-800-Samsung to have service set up and obtain basic repair estimates.

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Null_Detox
Asteroid
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Galaxy Note Phones
It is not a hardware issue but OS system. They fix that?
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Kandicec
Astronaut
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Galaxy Note Phones
Did the new update and now my Spen won't connect. Anyone experienced this? Any help would be appreciated greatly. Thanks 
LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@Kandicec What device do you have? 

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Kandicec
Astronaut
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Note 10 plus
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