Original topic:

Not able to get any images appear on my screen?

(Topic created: 07-30-2021 04:20 PM)
yitzy
Astronaut
Options
Galaxy S Phones

For some reason, I can open the camera app but can't make any image appear on screen. Would this have to do with the battery being replaced or the FamilyLink filter, or is it just the hardware being broken?

 
 
6 Replies
SamsungFanboy
Cosmic Ray
Options
Galaxy S Phones
If the camera was replaces by 3rd party,then that could be an issue or contact samsung support OR an update might be needed
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fungurl2010
Astronaut
Options
Galaxy S Phones
You can do factory reset it will reset everything like you will have to re-download everything
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Je655
Sun
Options
Galaxy S Phones
It's very possible that while they were replacing the battery a cable was damaged or that when they were putting the phone back together that they didn't fully attach a cable and now it's not getting a proper connection. Can you switch from front and back camera's, are both of the cameras not showing an image?
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yitzy
Astronaut
Options
Galaxy S Phones
both Cameras. it shows a black screen with the buttons on the bottom, then says "camera failed"
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Smew
Nebula
Options
Galaxy S Phones

what S model phone do you have specifically? 

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yitzy
Astronaut
Options
Galaxy S Phones
the s10e. recertified
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