JUMP TO SOLUTION Solved

Original topic:

Samsung wallet no cards show up

(Topic created: 05-08-2024 06:35 AM)
1019 Views
googler_x
Constellation
Options
Galaxy S Phones

Hello, I'm using Samsung pay and Samsung wallet on my Galaxy S9 and everything is working fine. But now I'm trying to use Samsung pay on my Galaxy S20 and there is problem : there is no section "Payment cards". So I can't choose or add any card.

photo_2024-05-08 16.34.07.jpegphoto_2024-05-08 16.34.13.jpeg 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

View solution in context

0 Likes
Reply
3 Replies
Tdinh27
Cosmic Ray
Options
Galaxy S Phones
Certainly, to add a payment card to your Pay Wallet, follow these steps:
1. Access the Pay Wallet application.
2. Locate and tap the "Quick Access" option at the bottom of the screen.
3. On the top of the screen, identify the plus (+) sign and tap on it.
4. From the displayed options, select "Payment Cards."
5. This will direct you to the section where you can add your desired payment cards.
0 Likes
Reply
googler_x
Constellation
Options
Galaxy S Phones

@Tdinh27 No option "Payment Cards" there toophoto_2024-05-10 13.07.56.jpeg

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

0 Likes
Reply