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Original topic:

Group texting and Data not working

(Topic created: 11-06-2022 08:28 AM)
mayb
Astronaut
Options
Galaxy S20

My texting (group texting specifically) hasn't been working after the latest update (andriod 12 I think). I am unable to send or receive group texts, on or off wifi. Also, my data has not been working properly since the update either. I cannot access the internet when I am offline or any offline games. Notifications won't come in until I get connect to the internet again. I also can't receive pictures offline anymore. My phone was working perfectly before the update, and now it's not. Anyone got any ideas of how to fix?

 

 

1 Solution


Accepted Solutions
Solution
usermzeJaY3BsM
Supernova
Options
Galaxy S20

You state that this all started after an update.  Sometimes an update views the previous systems cache incorrectly, and this simply needs to be cleared.  To clear your system cache follow these steps:

1) Turn off your device.

2) power the device back on by holding the power and volume up buttons until you see some tiny text appear.

3) using the volume up and down buttons, highlight reset cache partition.

4) press the power/bixby button.

5) confirm by using the volume up/down buttons to select yes, and then select with the power/bixby button.

6) restart your device after the wipe finishes by selecting reboot/restart

Hopefully this will help with your issue.

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11 Replies
Yamialex224
Neutron Star
Options
Galaxy S20
Did you try resetting the network settings
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mayb
Astronaut
Options
Galaxy S20
I don't think so how do you do that
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Yamialex224
Neutron Star
Options
Galaxy S20
Settings
General management
Reset network settings
Nasadeen
Astronaut
Options
Galaxy S20
I'm very confused about my phone it says it's in service but I can't text nobody or call nobody what do I do
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mayb
Astronaut
Options
Galaxy S20
Yea that's kinda like what's happening to me
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Options
Galaxy S20
Is it the s20 fe? I know that the s20 has a lot of problems right now.
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mayb
Astronaut
Options
Galaxy S20
Yes it is
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Options
Galaxy S20
Maybe contact your cell carrier, and wait for an update, samsung is trying to fix the problem
Solution
usermzeJaY3BsM
Supernova
Options
Galaxy S20

You state that this all started after an update.  Sometimes an update views the previous systems cache incorrectly, and this simply needs to be cleared.  To clear your system cache follow these steps:

1) Turn off your device.

2) power the device back on by holding the power and volume up buttons until you see some tiny text appear.

3) using the volume up and down buttons, highlight reset cache partition.

4) press the power/bixby button.

5) confirm by using the volume up/down buttons to select yes, and then select with the power/bixby button.

6) restart your device after the wipe finishes by selecting reboot/restart

Hopefully this will help with your issue.