Original topic:

Phone updates but then shows it needs to download update again?

(Topic created: 03-17-2023 06:16 PM)
userLUwHok3Pd8
Constellation
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Galaxy S20

S20 5g phone shows an available update, so I download the update. Then proceed to install. It says install was complete but it still show's that I need to download update again.. is this a bug in the phone? 

 

 
6 Replies
Charkatak
Neutron Star
Options
Galaxy S20
Have you tried to restart your phone?

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Bay23
Astronaut
Options
Galaxy S20
Yes
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Charkatak
Neutron Star
Options
Galaxy S20
Try wiping cache partition. Search online on how to do that(if you haven't tried that already). Additionally, does the software information(version) show that update was indeed installed?

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userLUwHok3Pd8
Constellation
Options
Galaxy S20
Yes
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Bay23
Astronaut
Options
Galaxy S20
Couldn't kink to TV
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Bay23
Astronaut
Options
Galaxy S20
I did
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