Original topic:

S Pen that come with Samsung case is not working on S21 Ultra

(Topic created: 10-20-2021 06:54 PM)
Ehsanshams
Constellation
Options
Galaxy S21

S-pen that come with samsung case is not working on s21 ultra 

4 Replies
thereismotion
Galaxy
Options
Galaxy S21
Had this issue. Thought maybe the pen wasn't charging. The spen option needs to be enabled within Settings
0 Likes
CalderCay
Honored Contributor
Options
Galaxy S21
.
"Charging"?
0 Likes
Salty2Dog
Halo
Options
Galaxy S21
If you have a magnet of any sort the s-pen will not work properly.
0 Likes
SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

I am sorry to hear the S-Pen is not working with the S21 Ultra, and I can see how irritating it is. If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen. Try these steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001833/

 

Also, you can try it in Safe Mode and see if a third-party application is interfering with it. The guide for Safe Mode is here: https://www.samsung.com/us/support/answer/ANS00062983/

 

Please let me know if this helps.

0 Likes