S21 FE Voice-mail not able to record message

[Lamikins123]

Why can't I record a voice mail message? I hold the 1 key and it immediately says the caller has a mailbox that is not set up yet. And round it goes. It won't let me create anything.  More than  frustrating. 

[Yamialex224]

Well that means the person you are calling doesn't have a voicemail

[Lamikins123]

No, I am the person trying to set up the mailbox. Every time I press and hold 1 to start recording, I'm the one getting the message, "Sorry, you have reached a person who hasn't set up their mailbox." And round we go.

[Yamialex224]

You have to call your voicemail to set itnup

[Lamikins123]

No kidding. And round it goes. This thread is proof. But thank you.

[Yamialex224]

We are telling you what to do with voicemail it's not our fault if you don't listen

[Lamikins123]

No, YOU don't understand. I have done everything you suggested. It simply does not work

[Lamikins123]

But thank you.

[GaryB82]

You would need to talk to your carrier about Voicemail issues 

[Lamikins123]

That's what Samsung Support says. Consumer Cellular has lousy customer service no matter what the commercial says.