Why can't I record a voice mail message? I hold the 1 key and it immediately says the caller has a mailbox that is not set up yet. And round it goes. It won't let me create anything. More than frustrating.
No, I am the person trying to set up the mailbox. Every time I press and hold 1 to start recording, I'm the one getting the message, "Sorry, you have reached a person who hasn't set up their mailbox." And round we go.