Original topic:

S21 FE Voice-mail not able to record message

(Topic created: 04-21-2022 04:39 PM)
Lamikins123
Astronaut
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Galaxy S21

Why can't I record a voice mail message? I hold the 1 key and it immediately says the caller has a mailbox that is not set up yet. And round it goes. It won't let me create anything.  More than  frustrating. 

11 Replies
Yamialex224
Red Giant
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Galaxy S21
Well that means the person you are calling doesn't have a voicemail
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Lamikins123
Astronaut
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Galaxy S21
No, I am the person trying to set up the mailbox. Every time I press and hold 1 to start recording, I'm the one getting the message, "Sorry, you have reached a person who hasn't set up their mailbox." And round we go.
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Yamialex224
Red Giant
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Galaxy S21
You have to call your voicemail to set itnup
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Lamikins123
Astronaut
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Galaxy S21
No kidding. And round it goes. This thread is proof. But thank you.
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Yamialex224
Red Giant
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Galaxy S21
We are telling you what to do with voicemail it's not our fault if you don't listen
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Lamikins123
Astronaut
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Galaxy S21
No, YOU don't understand. I have done everything you suggested. It simply does not work
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Lamikins123
Astronaut
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Galaxy S21
But thank you.
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GaryB82
Samsung Care Ambassador
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Galaxy S21

You would need to talk to your carrier about Voicemail issues 


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Gary-B82-Ambassador-Signature2S22 Ultra + Verizon Wireless
Lamikins123
Astronaut
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Galaxy S21
That's what Samsung Support says. Consumer Cellular has lousy customer service no matter what the commercial says.
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