JUMP TO SOLUTION Solved

Original topic:

Samsung cloud always seems to update app but actually not update

(Topic created: 11-17-2023 09:50 PM)
3511 Views
userQFjmYwa6c6
Cosmic Ray
Options
Galaxy S21
Whenever I try to open Samsung cloud from settings page, it always prompts that there is an update available and then tries I download some update file, gets stuck at 95% or so and then just goes away. When I try to access Samsung cloud again after this process, it asks me go through the same process again.
The galaxy store didn't show any updates available to Samsung cloud available and I'm not sure how to solve this loop 

1 Solution


Accepted Solutions
Solution
userQFjmYwa6c6
Cosmic Ray
Options
Galaxy S21
OK I resolved this. I selected app info by long pressing on the app icon in the recents menu and cleared app data. That reset the app and got it out of the update loop

View solution in context

1 Reply
Solution
userQFjmYwa6c6
Cosmic Ray
Options
Galaxy S21
OK I resolved this. I selected app info by long pressing on the app icon in the recents menu and cleared app data. That reset the app and got it out of the update loop