Original topic:

There are two message apps on my Galaxy S21 Ultra, how can I uninstall the second app?

(Topic created: 10-21-2021 05:23 AM)
useraVUJVlPXFW
Astronaut
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Galaxy S21

hi dears

there are two message app on my galaxy s21 ultra after that  i transferred my data from old phone by smart switch. how can i uninstall the second app?    

10 Replies
CalderCay
Honored Contributor
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Galaxy S21
If you want to uninstall Google Messages:

Go to Play Store,
select your Profile icon upper right

Select Manage
Select Manage tab
Select Messages app
Uninstall
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useraVUJVlPXFW
Astronaut
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Galaxy S21

I couldn't find it on manage tab

 

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CalderCay
Honored Contributor
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Galaxy S21
.
The default is to show Recently Updated (so probably not visible in that list).

Tap on Recently Updated then select Name and it will show all apps ... scroll down to find Messages

see attached screenshotsScreenshot_20211021-083205_Google Play Store-02_10116.jpgScreenshot_20211021-083211_Google Play Store-01_10114.jpg
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useraVUJVlPXFW
Astronaut
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Galaxy S21

thanks for your fast response.

I found the manage tab but there is only one message app ( default S 21 ultra app) . I couldn't find the message app that installed by smart switch.  

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CalderCay
Honored Contributor
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Galaxy S21
Is it called "Messages"?

I ask, because there's two apps called "Messages", one from Google and one from Samsung ... yes, it's confusing

If you can't find the Messages in the Play Store, then it's the Samsung app, which is un-installable
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useraVUJVlPXFW
Astronaut
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Galaxy S21

yeah both are messages. how can I know  which one is from Samsung or google? and what is  different?

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bill-e
Samsung Care Ambassador
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Galaxy S21

Samsung icon looks like this.

samsungmessagesicon.jpg

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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useraVUJVlPXFW
Astronaut
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Galaxy S21

yeah it is like above icon, it should be by Samsung. is there any solution to remove it.

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useraVUJVlPXFW
Astronaut
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Galaxy S21

It installed by the smart switch, the origin app is Google message. it should be a solution for removing the second app that installed after data transferred by smart switch.  

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