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Original topic:

Bluetooth connection problem with my S22 Ultra and Buds 2

(Topic created: 03-22-2023 05:42 PM)
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userbRBz8nrikw
Cosmic Ray
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Galaxy S22

After installing 5.1 UI, my S22 Ultra Bluetooth is not working properly only with my Buds 2. When I put on my Bud2 headphones, the left one is not working but right one does and when I put right inside the case, the left side start working. I reset both my phone and headphone, and did all troubleshooting, but still not working. Has anyone else been having this problem. 

Thanks 
4 Replies
Frenanda
Astronaut
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Galaxy S22
Awfully
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Tausin
Astronaut
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Galaxy S22
Ok
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LarryS
Cosmic Ray
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Galaxy S22
Same issue
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello userbRBz8nrikw, welcome to the Samsung Community. I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

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