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Original topic:

Bluetooth connection problem with my S22 Ultra and Buds 2

(Topic created: 03-22-2023 08:28 AM)
userbRBz8nrikw
Asteroid
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Galaxy S22

After installing 5.1 UI, my S22 Ultra Bluetooth is not working properly only with my Buds 2. When I put on my Bud2 headphones, the left one is not working but right one does and when I put right inside the case, the left side start working. I reset both my phone and headphone, and did all troubleshooting, but still not working. Has anyone else been having this problem. 

Thanks 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello userbRBz8nrikw, welcome to the Samsung Community. I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  
 For service options, please reach out to us via one of the following options: 
1. Send a message on Facebook 

2. Send Message on Twitter 

3. Send Message to Moderator

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4 Replies
Frenanda
Astronaut
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Galaxy S22
Awfully
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Tausin
Astronaut
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Galaxy S22
Ok
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LarryS
Cosmic Ray
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Galaxy S22
Same issue
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello userbRBz8nrikw, welcome to the Samsung Community. I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician. As we would like to gather additional information, and look at this from a case by case basis please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  
 For service options, please reach out to us via one of the following options: 
1. Send a message on Facebook 

2. Send Message on Twitter 

3. Send Message to Moderator

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