Not registered on network - hardware issue

[hparish87]

Hi, 

Since dropping, my phone now shows "not registered on network" when trying to make calls.

is this something a technician can fix? our local phone shop tried to no avail. 

when I go into settings, it recognizes my sim and mobile number attached. but wont connect to a network.

I can see the phone has signal also. please help!

[Samsung_Moderator · Accepted solution]

Hey there! I can certainly understand needing your phone to have network! I would suggest trying another Sim card just in case but if that still doesn't help I would suggest having a certified technician take a look at it! 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.