Original topic:

Samsung Find My Mobile does not show my phone

(Topic created: 12-04-2023 05:00 AM)
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ronsan13
Constellation
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Galaxy S22

I have a Galaxy S22+ and 2 SmartTag 2's. Last week, when i open the Samsung Find app, it shows all 3 devices but now it only shows the SmartTags. I have my settings all turned on in Settings > Security and Privacy > Find My Mobile. Even using the web (https://smartthingsfind.samsung.com/), it does not show my device. Google's Find my device can show my phone and even ring it. Please help!

 

Allow this phone to be found: On

Send this location: On

Offline finding: On

5 Replies
Jess04
Sun
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Galaxy S22
I've seen the Remote Unlock feature is under maintenance. I wonder if that could be affecting it.
1BossyBabe
Astronaut
Options
Galaxy S22
I have the same problem but now Google find my device doesn't show my missing device. It's a sad situation when we rely on Samsung to help us find our missing devices and they fail to do that.
biuro
Constellation
Options
Galaxy S22

Same for me. All phones disappeared from the application. Currently, if lost, this feature is useless.

user11233
Astronaut
Options
Galaxy S22
Same problem here.
SuperMetando
Asteroid
Options
Galaxy S22

 I am having the same problem.  My device has been there each time I checked. Even last month, now its gone.

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