Original topic:

Unable to add multiple accounts

(Topic created: 09-14-2023 09:52 AM)
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Galaxy S22

Hey guys I'm hoping someone can point me in the right direction As I'm hearing that with UI 5.1 that I can have multiple different accounts on my phone. However, I'm not seeing the user account spot. Where I can add an add an account, I definitely have the spot where it shows you your Facebook account. All of your emails, things like that, but I'm not seeing the spot to enable multiple user accounts or anything like that. Also, i'm not seeing the icon when I pull down my settings as shown in videos. Help please!

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10 Replies
Jess04
Sun
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Galaxy S22
What type of account are you trying to have 2 of the same?
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Galaxy S22
I don't see users in my settings
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S22

@NicknameUnavailable Your link shows a feature which is available on Tablets but not phones. 

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S22

@NicknameUnavailable If I understand correctly, you are trying to setup a different login account like you have on a PC. Is that correct? If so, sorry to say it is not possible. 

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Galaxy S22
Oh, okay. So what is the videos I'm seeing about people dropping their notification center and having a button on the top right hand corner that allows u to select user? I can cite a video if that would help?
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S22

@NicknameUnavailable There was something available during some of the UI 5 betas last year. Perhaps that is what you are referring to. 

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Galaxy S22
If you look up how to setup 2 accounts on galaxy s22 or UI5.1 you'll see videos of people pulling down their notification center and having a button in the top right hand corner to choose different users. I can cite sources if that would help.
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