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02-26-2024 06:05 AM (Last edited 03-17-2024 10:46 PM by SamsungChelsea ) in
Galaxy S23Ok I have only owned Samsungs. My last one was the S22 ultra. It worked great then all of a sudden they did software updates and it started acting up. I did all there trouble shooting but I think with how may things they did to the phone made it worst. So I had to get a new one. I got the S23 ultra. Something worked great but after the last 2 updates. It's not working correctly. It's the glitches when your typing anything or scrolling emails. I've done everything they told me to try. I lost all my keyboard settings they had me reset it. Then I removed the fonts I purchased because that is what helped someone else, got samsungs help and that was to reset everything. Called tmobile 3 times this last time I got wait til next year because there's a new note coming out and in March Samsung is coming out with an update. Also I got rid of all new games I installed because they said third party games could cause the problems. Now if you have to keep taking away things the phone can do which is fun and entertaining. What good is the phone? Oh and when the phone is connected to the internet I can't receive phone calls. Should I wait or Should I try the iphone? I'm nervous because I've never owned a different brand of phone. Any suggestions.
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02-26-2024 06:39 PM in
Galaxy S23Did you buy your new S23 Ultra? Within the past year? If so, you should still have the year warranty.
Your phone shouldn't be running like that.
I have noticed, though, that this may be what you are experiencing.
You said something about when you're texting.
I've noticed that in the past few weeks, when I'm texting, sometimes within the texting box, the words are jumping, not sure that's the correct description lol.
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02-26-2024 06:59 PM in
Galaxy S23- Mark as New
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02-27-2024 08:43 AM (Last edited 02-27-2024 08:52 AM ) in
Galaxy S23I will have to take notice when it does it. Maybe it's our messaging app if I find it only does it during texting.
Too funny as I was fixing my misspelled words. It jumped, lol.
I do know that having 3rd party apps does make your phone do crazy things.
That's why I minimally add anything other than from The Galaxy Store, and when I do notice problems, I will delete and go without.
If I were you, I would, unfortunately, factory restore and start from scratch.
Yes, it would be a significant pain in the butt. However, I wouldn't want to use any other phone than Samsung.
I love customization on my phone.
Everything I can customize, I do!
I had an iPhone 5 way back in the day.
Even if I got one free, I still wouldn't switch.
You have to decide what's important to you for functions on your phone. But I would do a lot of research and make sure everything that you're trying to get out of the Samsung phones that you will be able to get out of the iPhone or a different brand before you spend money to switch and find yourself in the same predicament would not get the functions you want.
Also, being on the internet should not interfere with phone calls coming in; in fact, S23 Ultra has wifi calling that helps in locations that don't have good service, which is what I have it on for.
I would call again both your service provider and Samsung and go over all your settings again.
Good luck!
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02-27-2024 09:06 AM in
Galaxy S23- Mark as New
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02-27-2024 09:18 AM in
Galaxy S23It's funny that Samsung users and iPhone users are die-hards when it comes to their phones.
That's great to know that an update may be coming to fix the issue.
I'm excited about the 6.1 update and all the AI features coming at the end of March.
I had the S24 Ultra for a couple of days, but comparing it to the S23 Ultra, there is a very slim upgrade. I did love the flat screen like we used to have with the old notes, but it wasn't enough for me to keep it, especially knowing that my trading was worth $750, then I was paying $467 out-of-pocket. I'll stick with the S23 Ultra and save the money until next year for the S25 Ultra. It was nice chatting with you, hope everything works out with your phone. Take care!
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03-06-2024 06:25 AM in
Galaxy S23- Mark as New
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03-06-2024 08:30 AM in
Galaxy S23I agree it is unfortunate that people need to be cruel and make other people feel less than when they just ask a question. That's what this format is for to ask questions!
Take care! Hopefully, the 6.1 update will improve the user experience!
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02-26-2024 08:29 PM (Last edited 02-27-2024 07:10 AM by SamsungRei ) in
Galaxy S23I don't know about you pal but my s23 Ultra runs great. You probably loaded yours down or had a program on their that's making it not work as well your talking about how you have all these different keyboards loaded on yours 🤔🙄. Sounds like a you problem and not a Samsung problem. I'm just telling you I've had mine unlocked directly from Samsung on T-Mobile and Verizon within the last 6 months on two different carriers no problems... I think it's just your bro. No offense 🤷:male_sign:.
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02-26-2024 08:37 PM in
Galaxy S23