Original topic:

Galaxy S23, S23 Plus and S23 Ultra Ordering, Shipping, and Feedback Thread

(Topic created: 02-17-2023 08:52 PM)
Geno71
Samsung Care Ambassador
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Galaxy S23

Hi everyone, with almost every new major device release, we like to have one of these Pre-Order and Tracking threads going. Completely optional, of course, but people seem to like to keep the dates and order details in one place, so we can all get a better idea of what and when to expect.

Usually, we try to include the following information:

- Date ordered

- Where did you order from (samsung.com, carrier, retailer, etc.)

- Model, storage capacity, Color

- You can share your trade-in if you want

- Estimated delivery date

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

The thing is, as we all know, some popular items can start seeing their dates pushed back as they continue to receive pre-orders, plus, Samsung usually delivers their pre-orders a couple of days earlier than stated, and some carriers do too, so keeping track of this kind of information helps maintain a good idea of when to expect the new phone we are so excited for:)

I don't have the requested information yet myself, as I haven't pre-ordered, but I'm hoping to see some details from others that can maybe help me decide. At this time, I know I want the S23 Ultra. The smaller S23 is also amazing looking and feeling, but you just can't beat those Ultra cameras!

20230201_132649.jpg

What I can't decide on yet is color, and if I should order one from my carrier directly (AT&T) or on Samsung.com. Locked or unlocked. I usually get the unlocked model, but carriers might have a slightly better trade-in offer. On paper, a trade-in deal from AT&T is much stronger, as they accept any S or Note phone, from any year and in any condition (according to their own site), but keep in mind that their trade-in value is spread over 30 months, in a form of bill credits, while Samsung discounts the phone instantly. I assume other carriers work similarly.

(a side note, if you're looking at a carrier option on Samsung.com, check every step on the ordering page carefully. It looks like it defaults to adding the AT&T Next Up feature, which is a monthly charge, and personally, I don't want it, and you may or may not want it either, so just make sure you make all the right selections, so there are no surprises later)

So, when I do decide and place that order, I'll be sure to come back and post an update, but in the meantime, please don't hesitate and share your stuff here. 

Thanks everyone, let's go....

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206 Replies
usergfSsM1MKnd
Constellation
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Galaxy S23
Same dude. Same. My wife's S23+ arrived yesterday. I'm being a good sport about it, but I'm anxious for my Ultra.
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Galaxy S23

Glow in the dark effect  😄20230215_134110_1000000368_1676497968.png20230215_134318_1000000373_1676498117.jpg

 

 
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KnightRiderRalph
Samsung Care Ambassador
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Galaxy S23
Finally got delivered through FedEx thus afternoon.
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Ashly825
Constellation
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Galaxy S23
Order Date: 2/1

From: Verizon through Verizon app

Model/Storage Capacity/Color: S23 Ultra, 512GB, Lavender

Estimated Delivery: by February 17

Shipping Notification: 2/13

Received: 2/15 via UPS
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matt5k99
Astronaut
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Galaxy S23

Mine got delivered today (fedex) but the outside cardboard packaging is partially water damaged. The phone box and case box seem to be dry. The order receipt is damp. Should I return my s23 ultra? Kinda mad too considering I ordered the 1tb model. 

 

 

 

 

 

 
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Galaxy S23
If the device and preordered accessories are fine with no damage (after a meticulous inspection), then you shouldn't.
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matt5k99
Astronaut
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Galaxy S23
Yeah... I just inspected the LDI. It's not red. So I think that's a good sign. Took the S-pen out and also inspected the s-spen silo/chamber (also appears to be fine). And lastly inspected the usb-c port, which also appears to be fine. So im assuming that I'm in the clear.
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21Sienna
Astronaut
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Galaxy S23
Ordered 2/15
Placed through Verizon
S23 Ultra, 512GB, Green
Trade In S21 Ultra
Estimated Delivery 3/3
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Blueforester
Astronaut
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Galaxy S23

- Date ordered - 02/04/23

- Where did you order from (samsung.com, carrier, retailer, etc.) - Samsung

- Model, storage capacity, Color - S23 Ultra, Black, 512

- You can share your trade-in if you want - Note 8

- Estimated delivery date:

  - Prior to purchase 02/14

  - At purchase 02/17

  - At 02/14 and today 03/03/23

 

 
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Noob
Galaxy
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Galaxy S23
I finally pre-ordered the S23 Ultra 512 gigs of storage to replace my Note 20 Ultra 5G 512 gigs of storage. I really love my Note but since AT&T is giving me $1000 towards the S23 Ultra and giving me 512 Gigs of space for the price of 256, I couldn't pass it up. I compared specs and I'm getting a faster phone with a better camera. I'm losing a very small amount of screen, 6.9" to 6.8" which is probably not noticeable lol. I just hope the S23 has all the edge features and lighting the Note does. Any input would be great. Did they get rid of these features?