Original topic:

Galaxy S23, S23 Plus and S23 Ultra Ordering, Shipping, and Feedback Thread

(Topic created: 02-04-2023 11:35 AM)
Geno71
Samsung Care Ambassador
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Galaxy S23

Hi everyone, with almost every new major device release, we like to have one of these Pre-Order and Tracking threads going. Completely optional, of course, but people seem to like to keep the dates and order details in one place, so we can all get a better idea of what and when to expect.

Usually, we try to include the following information:

- Date ordered

- Where did you order from (samsung.com, carrier, retailer, etc.)

- Model, storage capacity, Color

- You can share your trade-in if you want

- Estimated delivery date

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

The thing is, as we all know, some popular items can start seeing their dates pushed back as they continue to receive pre-orders, plus, Samsung usually delivers their pre-orders a couple of days earlier than stated, and some carriers do too, so keeping track of this kind of information helps maintain a good idea of when to expect the new phone we are so excited for:)

I don't have the requested information yet myself, as I haven't pre-ordered, but I'm hoping to see some details from others that can maybe help me decide. At this time, I know I want the S23 Ultra. The smaller S23 is also amazing looking and feeling, but you just can't beat those Ultra cameras!

20230201_132649.jpg

What I can't decide on yet is color, and if I should order one from my carrier directly (AT&T) or on Samsung.com. Locked or unlocked. I usually get the unlocked model, but carriers might have a slightly better trade-in offer. On paper, a trade-in deal from AT&T is much stronger, as they accept any S or Note phone, from any year and in any condition (according to their own site), but keep in mind that their trade-in value is spread over 30 months, in a form of bill credits, while Samsung discounts the phone instantly. I assume other carriers work similarly.

(a side note, if you're looking at a carrier option on Samsung.com, check every step on the ordering page carefully. It looks like it defaults to adding the AT&T Next Up feature, which is a monthly charge, and personally, I don't want it, and you may or may not want it either, so just make sure you make all the right selections, so there are no surprises later)

So, when I do decide and place that order, I'll be sure to come back and post an update, but in the meantime, please don't hesitate and share your stuff here. 

Thanks everyone, let's go....

Don't forget to give this post a Like by clicking on the ❤ icon below. 
And if it answered your question, please click on "Accept as Solution"

206 Replies
Tiaza
Asteroid
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Galaxy S23
That Fi deal is awesome! IF YOU'RE A NEW CUSTOMER. Why do all these businesses treat new customers so much better than existing ones?! But if you're a new customer, it's a fabulous deal - $500 off without a trade in!
TD_Drew
Asteroid
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Galaxy S23
It's available to current members as well. I'm a current FI user and the deal is the same.
Tiaza
Asteroid
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Galaxy S23
What?! Now I'm debating if I should risk a cancel and reorder...
0 Likes
JamesThor
Astronaut
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Galaxy S23
Easy. Most of their customers can't lay out a large amount of money for all the **bleep** that they financed. so you're a captive audience. They're just looking for the next sucker
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Home_in_BKK
Comet
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Galaxy S23

Date ordered: 2/2
Ordered on: samsung.com
Model: S23 Ultra
Storage: 512GB
Color: Green
trade in: S22 
Estimated delivery date: 2/17

 

 
usereFfQaRuAXx
Asteroid
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Galaxy S23
S23 ultra black from samsung.com on 02/01/2023 1tb. Credit card was charged 02/01/2023 for $1458.oo order is processing. Delivery 02/17/2023. Flip case with whitestone dome screen protector. Already have case and screen protector is ordered and paid. Just recieved FedEx notice and tracking number for s23 ultra for 1 Terra byte shipped from Coppell Tx. For delivery Feb 13 2023
userkkB011w0tn
Asteroid
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Galaxy S23
Date ordered: 2/1
Ordered From T-Mobile
Model: S23 Ultra
Storage: 512GB
Color: Phantom Black
Trade in: S22 Ultra
Estimated delivery date: 2/17
useriKbcucGYcb
Constellation
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Galaxy S23
Ordered on 02/05/2023
Model: S23 Ultra
Storage: 512GB
Color: Green
Trade in: S22 Ultra 512GB
Estimated Delivery Date: Backordered

Originally, my order was said to be delivered by 02/17/2023, but has now updated to backordered. Hoping it is resolved soon and I'm not waiting for weeks and weeks for my phone.
Geno71
Samsung Care Ambassador
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Galaxy S23

@useriKbcucGYcb 

Thank you for replying. Yes, this is exactly the kind of information we need to see. There is still plenty of time, so I'm sure it'll be ok, but if we see any more early back order statuses, it might be of interest to some.

Please let us know if you get any updates.

Don't forget to give this post a Like by clicking on the ❤ icon below. 
And if it answered your question, please click on "Accept as Solution"

useriKbcucGYcb
Constellation
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Galaxy S23
Yeah I'm sure it will be fine too. I'll keep you updated if I get an order status update. Thank you.