Original topic:

Secure folder asking for a 6+ digit password after data transfer via Smart Switch

(Topic created: 11-30-2023 09:47 PM)
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Members_byR30HW
Asteroid
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Galaxy S23

I recently transferred my secure folder data using smart switch to my new s23. My password for my secure folder on my previous phone was a 4 digit pin, but secure folder is asking for a 6+ digit password to recover my secure folder data, so I'm wondering what password it's even asking for? Is there one I don't remember setting up for data recovery? I've tried just about every password I would could have made it and none worked.

4 Replies
DeadAccount
Astronaut
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Galaxy S23
Try adding 2 zeros to the front of the pin.
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Members_byR30HW
Asteroid
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Galaxy S23

Genuinely think this was a super good idea, but it didn't work

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Members_byR30HW
Asteroid
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Galaxy S23

After doing some looking, it seems like people have been having this problem for YEARS and nothing has been done to resolve the issue

Is there any good way to try and get this issue fixed by samsung or is this board all we've got

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