Original topic:

S24 Ultra phone call sound issue

(Topic created: 11-08-2024 05:42 AM)
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JhonGrylls
Asteroid
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Galaxy S24

Hi All, I have issue with my device (a week old) S24 Ultra, fully updated, when I make a phonecalls, sound is amazing, except when the other side says the words with S letters, these letters are like whistling loud, is that normal? Anything with S letters is so annoying that my ear hurts if I spend more than few minutes on the call.

2 Replies
L2S_SAM_Eng
Cosmic Ray
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Galaxy S24
1) are you talking to the same person on the same phone every time they enunciate the letter S?

2) do you have any magnets near your ear?

3) any clear calling features enabled?
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user_ams007
Planetary Samsung Care Ambassador
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Galaxy S24
To make sure everything is working correctly, please try running the Samsung Members diagnostic tools to check your phone for any hardware-related issues. Also, you can installing the Samsung Sound Assistant to change your volume settings

https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.soundassistant
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