Original topic:

Samsung cloud been removed from S24 Ultra?

(Topic created: 04-30-2024 06:18 PM)
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Gabiosis
Asteroid
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Galaxy S24

Has Samsung cloud been removed from s24 ultra? How do I restore my backed up apps and data

9 Replies
GaryB82
Epic Samsung Care Ambassador
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Galaxy S24
The S24's still have access to the cloud atleast on the unlocked, and once you sign in with your Google account you should see your apps and be able to restore them1714526704879.jpg


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Gabiosis
Asteroid
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Galaxy S24
It's not showing as an option on my phone.. I factory reset the phone
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S24

@Gabiosis Which carrier do you have?

Apparently Verizon has blocked it in the past. Not sure if they still are. 

Gabiosis
Asteroid
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Galaxy S24
I had a Verizon esim on the phone but I backed up the phone and factory reset it.. now I want to restore everything I backed up but can't find Samsung cloud on the device... is there another way to do it?
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userNuD8LshOHw
Constellation
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Galaxy S24
Were you able to figure things out?
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Galaxy S24
I recently did a factory reset on my s23 and the Samsung cloud wasn't there after the reset. It was there before.
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userNuD8LshOHw
Constellation
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Galaxy S24
Did you figure out how to restore? I'm in the same boat
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Galaxy S24
Just looked, no Samsung cloud anywhere in settings on the s23. The s24 has the option tho.
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cwinkler
Comet
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Galaxy S24

If you go into Manage accounts, can you Add account and put information in for your Samsung login? Maybe that will get the Cloud put back for you. If you haven't already tried that (can't tell from previous posts)

CWinkler
Galaxy S24 Ultra, Active4
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