When trying to set a Notifcation Tone via Zedge or Via Ringtone Maker it says unable to set notification tone

[JMANEZ90]

i've tried about everything i can think of, i've reached out to samsung. i've gotten different phones, it wont let me change any notification sound unless i go into file manager and copy and paste the ringtone sounds into the the notification folder. If anyone has found a workout I would love to know. 

[Tidbitty]

Mine works fine. Did you try clearing the app data and try setting the permission again?

[JMANEZ90]

Yes I have tried all of that.

[Tidbitty]

It works fine for me. You gave it permission to edit system settings?

[JMANEZ90]

This is what it tells me, third phone ive gone through with this problem

[Tidbitty]

Try toggling this on and off then try again.

[JMANEZ90]

I did

[Tidbitty]

My only guess is you have something installed that is blocking it. Anti virus or something?

[JMANEZ90]

Yes I did.

[JMANEZ90]

I did