Original topic:

Mobile app not staying synced to my account

(Topic created: 03-17-2024 10:37 AM)
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SashaHrz
Astronaut
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Galaxy Watch

My mobile app will not stay synced to my account and will not verify my identity to use the Together portion of the system. I am unable to get the most of my Galaxy Watch. It's upsetting because I pay for the services but cannot enjoy them. Can someone please help me out?

3 Replies
userozMp6Orr5H
Constellation
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Galaxy Watch
Watch
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out.  I can certainly understand your concern with being able to use you watch for specific functions. In order to better assist you, can you please clarify if this is the together feature you are trying to use: https://www.samsung.com/us/support/answer/ANS00062452/

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marikk
Astronaut
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Galaxy Watch
same!!! I'm literally having to get a new samsung toeven fix the brand new flip5 j can't believe this has been almost worse than Apple/=
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