Original topic:

Unable to read notifications on Galaxy watch 6

(Topic created: 10-02-2023 04:50 PM)
Luchito67
Asteroid
Options
Galaxy Watch

Hi guys! 

 I don't know what happened with my samsung galaxy watch 6 classic 47mm, I can't read all notifications not even the messages; something wrong. I someone knows about that please let me know how I can do? Thanks 
6 Replies
KnightRiderRalph
Samsung Care Ambassador
Options
Galaxy Watch

Are you able to post a picture of what you mean exactly? Have you tried just restarting the watch?

0 Likes
Luchito67
Asteroid
Options
Galaxy Watch
That's means that I can't read the messages then the people send me to me, when I turn the bezel to the right side you'll see notifications, but nothing show me.
KnightRiderRalph
Samsung Care Ambassador
Options
Galaxy Watch
Have you tried restarting the watch to see if it fixes the issue?
Luchito67
Asteroid
Options
Galaxy Watch
This the picture, don't show me nothing 20231002_201816_1000004226_1696295899.jpg
0 Likes
KnightRiderRalph
Samsung Care Ambassador
Options
Galaxy Watch
Do you have notifications enabled for the messaging app? Bluetooth is on and all of that?
JustOwen
Astronaut
Options
Galaxy Watch
Not a lot of details to work from. Here's a few things you can check:
- is it paired properly, and with cellular, if applicable?
- check the Galaxy Wearable app from the phone. Does it show connected?
- from the Wearable app on the phone, go to Watch Settings > Notifications. Check to ensure the desired options are turned ON.
- verify that Do Not Distrub is turned OFF.
- verify Goodnight mode is OFF (note: this may get stuck in ON mode if you had it on before. Toggle OFF and restart if necessary.)
- If Sync Phone Settings is ON, ensure the phone is not on Do Not Disturb
- ensure the phone and watch have the latest software updates.
0 Likes