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06-09-2023
09:33 AM
(Last edited
06-11-2023
09:13 AM
by
SamsungRyder
) in
Hey guys,
Solved! Go to Solution.
1 Solution
Accepted Solutions

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06-11-2023 09:19 AM in
Galaxy Z FlipHi ladiesman217, thank you for reaching out, and welcome to the Community. I can understand how annoying it is to have any videos or pictures display or play improperly. As @Aalbert4 suggested, you can try uninstalling and reinstalling the Instagram application. If that does not resolve the behavior when scrolling through the reels, you can try clearing the app's cache and data to see if this corrects the behavior. This guide can walk you through those steps: https://www.samsung.com/us/support/answer/ANS00077611/
If these steps do not resolve how reels are behaving for you, it would be best to contact Instagram's developers and support, especially if only that singular app is misbehaving.
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06-09-2023 10:49 AM in
Galaxy Z FlipMaybe try reinstalling?

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06-11-2023 09:19 AM in
Galaxy Z FlipHi ladiesman217, thank you for reaching out, and welcome to the Community. I can understand how annoying it is to have any videos or pictures display or play improperly. As @Aalbert4 suggested, you can try uninstalling and reinstalling the Instagram application. If that does not resolve the behavior when scrolling through the reels, you can try clearing the app's cache and data to see if this corrects the behavior. This guide can walk you through those steps: https://www.samsung.com/us/support/answer/ANS00077611/
If these steps do not resolve how reels are behaving for you, it would be best to contact Instagram's developers and support, especially if only that singular app is misbehaving.
