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Original topic:

Keyboard mobile app no more emoji suggestions

(Topic created: 4 weeks ago)
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Natey
Galaxy
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Galaxy Z Flip

After the latest update in May 2024, my Samsung keyboard app for my Galaxy Z Flip 3 no longer suggests emojis and stickers while I type.

The settings options for those are still ON.

 

Model: SM-F711U1 (unlocked; Carrier = T-Mobile)

Recent One UI 6.1 update, and 

Build Number : F711U1UES7IXE5

Android version : U(Android 14)

Release Date : 2024-05-23

Security patch level : 2024-05-01

 

See https://doc.samsungmobile.com/SM-F711U1/XAA/doc.html for details of updates.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello Natey, Thank you for reaching out, and for your contributions in the Community. We understand how disappointing it is to not have the emoji suggestions in the keyboard.

Have you tried clearing the cache for the keyboard?

We also recommend resetting the keyboard. Settings>General Management>Samsung Keyboard>Reset to default settings.

Let us know if this helps.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello Natey, Thank you for reaching out, and for your contributions in the Community. We understand how disappointing it is to not have the emoji suggestions in the keyboard.

Have you tried clearing the cache for the keyboard?

We also recommend resetting the keyboard. Settings>General Management>Samsung Keyboard>Reset to default settings.

Let us know if this helps.

Natey
Galaxy
Options
Galaxy Z Flip
Clearing Samsung Keyboard app cache fixed it. Thanks!
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

You are very welcome! We are happy you were able to get it working. Let us know if you have any further questions. 

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