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Original topic:

Dull shadowy line on new TV

(Topic created: 02-02-2023 04:07 PM)
mikemcelligott1
Constellation
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HD and UHD TVs

 Does anyone have any idea what this is? And possibly an easy fix? Dark line above the word favorite.

56362AFF-7CC8-4516-8285-03F3276735A8.jpeg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Solution


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Solution
Diaboyos
Honored Contributor
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HD and UHD TVs
It's probably the panel. You can try the pixel refresh feature on your TV if it has one. If it doesn't there are pixel refresh videos on YouTube. They may help but probably not honestly. The cost to fix it if it's not under warranty will be high and probably better spent towards a new TV imo.

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3 Replies
Hake
Star
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HD and UHD TVs
It looks like the screen was mishandled during production or pressure was applied to that area? If it's new it should be covered under warranty.
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Hake
Star
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HD and UHD TVs
Or if it is older and OLED that might be burn in. I think most companies warranty burn in as long as it's been used normally and less than a year old.
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Solution
Diaboyos
Honored Contributor
Options
HD and UHD TVs
It's probably the panel. You can try the pixel refresh feature on your TV if it has one. If it doesn't there are pixel refresh videos on YouTube. They may help but probably not honestly. The cost to fix it if it's not under warranty will be high and probably better spent towards a new TV imo.