I have a
40" Class KU6290 4K UHD TV
Solved! Go to Solution.
I'm sorry to hear that, does this occur on all sources and the picture test? Also, does this occur after unplugging and replugging the TV back up? If this still occurs after the following then this will require service. And depending on your warrant you have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message me or one of our moderators to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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