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Original topic:

Samsung 75” TV screen fell off

(Topic created: 07-28-2022 08:58 AM)
mken227
Constellation
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HD and UHD TVs

My TV is 5 months old and the screen just came loose. It is like the adhesive that holds in on cam loose. It started at the top and folded over. Luckily no one was hurt. THis is the 2nd major issue with this TV. After 3 weeks it wouldn’t turn on and I had to get the mother board replaced. This is ridulous.

 

Model #UN75TU7000FXZA

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I understand how this can be frustrating with your screen falling off. Since this happened this will need to have service. So that I may set that up for you please send us a private message with your full model and serial number and the following information. 

 

Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I understand how this can be frustrating with your screen falling off. Since this happened this will need to have service. So that I may set that up for you please send us a private message with your full model and serial number and the following information. 

 

Place of purchase:
Copy of Purchase Receipt:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: